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CIST 2442 - Cisco Working at a Small-to-Medium Business or ISP (2-4-4)

This course prepares students for jobs as network technicians and helps them develop additional skills required for computer technicians and

help desk technicians. It provides a basic overview of routing and remote access, addressing, and security. It also familiarizes students with

servers that provide email services, web space, and authenticated access. Students learn about the soft skills required for help desk and

customer service positions, and the final chapter helps them prepare for the CCENT certification exam. Network monitoring and basic

troubleshooting skills are taught in context.

Prerequisite: CIST2441 passing with a C or better.

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