This course information is obtained from the Columbus
Technical College Catalog (pdf 
).
Please check with the department offering the course for the most
updated information.
MKT 164 - Business Skills for the Customer Service Environment - Provides students with the fundamentals of basic business skills used in the customer service environment. Topics include introduction to business correspondence, basic business calculations, change management, managing multiple tasks and priorities, and tools for team problem-solving and service improvement. Prerequisite: MKT 163
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This course information is obtained from the Columbus
Technical College Catalog (pdf ).
Please check with the department offering the course for the most
updated information.