BUSN 1041 – Insurance and Business
- Environment Lifelong Learning
- Life and Health Insurance Overview
- Business Process Operations
- Succeeding in the Corporate Environment
- Introduction to Medical Terminology
BUSN 1000 – Information Processing
- Introduction to Computers / Windows
- Keyboarding and Data Entry
COMP 1000 – Business Software Applications
- Introduction to Computers
- Windows / E-Business Software Applications
- (Word, Excel, Outlook, PowerPoint)
- E-Commerce
BUSN 1320 – Business Interaction
- Language of Business
- Communication Skills
- Working with Information
- Business Writing
- Team and Collaborative Skills
- Resolving Interpersonal Conflict
BUSN 1045 – Managing Customer Relationships
- Quality Service Orientation
- Telephone Service
- Customer Interaction
- Managing the Difficult Customer
- Serving the Multicultural Customer
BUSN 1330 – Personal Effectiveness
- Time and Stress Management
- Résumé Writing & Interview Skills
- Managing Change
For more information on Service Industry Academy programs, please call 706.649.1454
