Cert. Life & Health Ins. Specialist

BUSN 1041 – Insurance and Business
  • Environment Lifelong Learning
  • Life and Health Insurance Overview
  • Business Process Operations
  • Succeeding in the Corporate Environment
  • Introduction to Medical Terminology
BUSN 1000 – Information Processing
  • Introduction to Computers / Windows
  • Keyboarding and Data Entry
COMP 1000 – Business Software Applications
  • Introduction to Computers
  • Windows / E-Business Software Applications
  • (Word, Excel, Outlook, PowerPoint)
  • E-Commerce
BUSN 1320 – Business Interaction
  • Language of Business
  • Communication Skills
  • Working with Information
  • Business Writing
  • Team and Collaborative Skills
  • Resolving Interpersonal Conflict
BUSN 1045 – Managing Customer Relationships
  • Quality Service Orientation
  • Telephone Service
  • Customer Interaction
  • Managing the Difficult Customer
  • Serving the Multicultural Customer
BUSN 1330 – Personal Effectiveness
  • Time and Stress Management
  •  Résumé Writing & Interview Skills
  •  Managing Change

For more information on Service Industry Academy programs, please call 706.649.1454