Financial Services Prof. Certificate

CIST 1001 – Computer Concepts
  • History of Computers
  • Components of the System Unit
  • Introduction to the Internet and World Wide Web
  • Hardware and Software
  • Input, Output, and Storage
  • Operating Systems and Utility Programs
BUSN 1042 – Information Processing
  • Introduction to Computers
  • Keyboarding and Data Entry
BUSN 1320 – Business Interaction Skills
  • Language of Business
  • Communication
  • Business Writing
  • Working with Information
  • Resolving Interpersonal Conflict
  • Team and Collaborative Skills
BUSN 1340 – Managing Customer
  • Relationships Quality Service Orientation
  • Telephone Service
  • Customer Interactions
  • Managing the Difficult Customer
  • Serving the Multicultural Customer
BUSN 1330 – Personal Effectiveness
  • Time and Stress Management
  • Résumé Writing
  • Interviewing Skills
  • Managing Change
BUSN 1470 – Financial Services Environment
  • Worldwide Financial Organizations
  • Banking and Investment Services
  • Taxation and Valuation of Money and Assets
  • Capital Sources and Financing
  • Financial Planning and Analysis
  • Financial Industry Technology
  • Financial Industry Career Opportunities

For more information on Service Industry Academy programs, please call 706.649.1454.