Hospitality Industry Associate

HOSP 1301 – Hospitality Industry
  • Environment Introduction to the Hospitality Industry
  • Spirit of Hospitality
  • Working Together
  • Quality Service
  • Guestroom Attendant
  • Serving Food and Beverage
  • Waitperson
HOSP 1321 – Customer Service Skills
  • Customer Service in the Hospitality Industry
  • Customer Expectations
  • Managing the Difficult Customer
  • Diversity in the Workplace
HOSP 1361 – Technology of Services
  • Basic Point-of-Sale Terms
  • Introduction to Computers and Windows
  • E-Commerce
HOSP 1401 – Food Safety
  • Introduction to Sanitation and Food Safety
  • Microorganisms and Sources of Contamination
  • Clean and Sanitary Facilities and Equipment
  • Purchasing, Receiving and Storage
  • HACCP (Hazard Analysis Critical Control Point)
HOSP 1451 – Personal Effectiveness
  • Positive Image / Personal Wellness
  • Positive Work Ethics
  • CPR / First Aid
  • Interview Skills/ Resume Writing
  • Time and Stress Management
CUUL 1120 – Principle of Cooking
  • Intro. to fundamental cooking terms & concepts
  • Weight & measures, conversions, basic preparation/cooking principles
  • Cooking labs

For more information on Service Industry Academy programs, please call 706.649.1454. SERVICE INDUSTRY ACADEMY SERVICE INDUSTRY ACADEMY SERVICE INDUSTRY ACADEMY SERVICE INDUSTRY ACADEMY

Serv Safe Exam $50

ServSafe is the industry standard for food safety certification offered through the National Restaurant Association ducational Foundation. Food safety training is a commitment and a smart business practice for every restaurant and food service operation.